Silver Oak Coffee is an independent coffee roastery based in Cambridgeshire, United Kingdom. The brand is known for its fresh-roast model, where coffee is roasted three times a week and shipped the same day for orders placed by 11 AM. No stock is pre-roasted, and every bag is made to order. The goal is consistency, reliability, and quality in every order.

The same values extend to their Shopify store, which offers a clean shopping experience and a structured coffee subscription system. Customers can manage their subscription preferences, change quantity, update timing, or switch roasts directly through the portal, without contacting support. The store is designed for returning buyers to reorder easily, and for new buyers to understand how the system works from the start.

Thinking of migrating to Recurpay? We’ve got you covered!

The Reason for Migration To Recurpay

Silver Oak Coffee was previously using Subi for subscriptions on Shopify. While their subscription rules were straightforward, Subi was unable to fully meet their business needs. The team required:

  • A real-time sync between product pricing and the subscription portal
  • A fixed 5% discount is applied to all active subscriptions
  • Free shipping on orders above £30, applied automatically
  • Zero manual oversight after setup

They chose Recurpay to take over their Shopify subscription management due to its ability to support these requirements without additional tools or coding.

How Recurpay Handled the Migration

The migration from Subi to Recurpay was completed with no downtime. Recurpay handled all tasks, including subscriber import, rule recreation, and live testing. The entire process was completed within 72 hours.

What was implemented:

  • Automatic sync between Shopify products and subscription pricing
  • Pre-set 5% discount logic applied across all subscription tiers
  • Free shipping logic for orders above £30, without external plugins
  • Complete validation and testing before launch
  • No impact on storefront design or checkout experience

Silver Oak Coffee’s subscription rules were built directly into Recurpay’s system. No workarounds were needed, and the team was able to continue operations without delay.

Check out the subscription plans we’ve got waiting for you!

Subscription System After Recurpay

Recurpay matched the operational speed and structure of Silver Oak Coffee’s roasting process. Post-migration, the system began delivering the following results:

  • Cart Upsell features helped customers add more items at checkout
  • Account Upsell tools allowed subscribers to add bags, update frequency, or change roasts
  • Smart Renewals aligned billing with customer usage, improving retention
  • Subscription revenue increased, with more consistent recurring billing
  • Upsell revenue became a stable part of the monthly income
  • Churn reduction was observed among previously lapsed customers
  • The Shopify site remained unchanged while Recurpay optimized the backend

Key Results With Recurpay

  • Migration completed in 72 hours
  • No-code implementation
  • 5% subscription discounts applied without issues
  • Free shipping logic worked across all eligible orders
  • Cart Upsell and Account Upsell features contributed to recurring revenue
  • Smart Renewals improved payment timing and reduced cancellations

Check out the unique features you will have access to with Recurpay Subscriptions!

A Seamless Subscription Experience for Silver Oak Coffee

For Silver Oak Coffee, running a roastery means products change often, origins rotate, seasonal coffees come and go. Recently, when they replaced their Brazilian coffee, Recurpay’s Shopify subscription app instantly flagged that existing subscriptions would pause.

Instead of finding out later, the system notified them right away and offered a quick fix. With just a few clicks, they updated their subscriptions, swapped the old product with the new one, and ensured seamless recurring orders without interruptions.

For Silver Oak Coffee, this feature proved that Recurpay could keep their Shopify coffee subscriptions running smoothly, no matter how often their products change.

Our partners who are adding value to Silver Oak Coffee

SEOAnt: AI SEO & Image Optimizer
Boosts organic visibility with AI-driven SEO enhancements and optimized product images. Improves search rankings, page load speed, and customer experience, helping Silver Oak Coffee attract more shoppers seeking freshly roasted, high-quality coffee.

Loloyal: Loyalty & Rewards
Encourages repeat orders through customizable loyalty programs. Rewards customers for purchases, referrals, and engagement, increasing lifetime value and strengthening customer relationships for Silver Oak Coffee’s subscription and one-time buyers.

Trustoo Reviews
Builds credibility by collecting and displaying verified product reviews. Supports photos, videos, and customizable widgets, enabling coffee buyers to make informed decisions and boosting conversion rates directly on Silver Oak Coffee’s Shopify store.

Smartviewer: Quick Video
Enhances product discovery with quick, shoppable videos. Helps customers learn more about coffee origins, brewing tips, and subscription options without leaving the product page, improving engagement and purchase confidence.

Silver Oak Coffee needed a subscription system that matched its operational discipline. Recurpay provided a structured, Shopify-native solution that handled pricing, shipping, and renewals without disruption.

The result was a consistent subscription experience for customers and better control for the team. If your Shopify subscription system requires accurate billing, flexible customer management, and full automation, Recurpay is a proven solution.

Let’s make it happen! Book 1:1 Call with Experts Today!

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Disclaimer: The information presented on this website is based on internal data and estimation methods. While we strive to ensure the accuracy of this information, we cannot guarantee its correctness. Recurpay is not responsible for any errors or omissions in the information provided. In no event will Recurpay or its partners or employees be liable to anyone for any decision made in reliance on the information on the site.

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